# AI agent

Delight Spark 2026 is coming. The next era of AI concierge.

[Discover how video AI enables how enterprises can turn their unstructured footage into actionable intelligence.](/content/blog/mindmakers-podcast-jae-lee/index.html)  
  
John S. Kim  
CEO & Co-Founder of Sendbird

[Learn how enterprises can turn unstructured, multimodal content into searchable, actionable business intelligence for AI.](/content/blog/mindmakers-podcast-cody-coleman/index.html)  
  
John S. Kim  
CEO & Co-Founder of Sendbird

[Delight.ai is the next era of customer experience — one that listens, remembers, and moves with your customers. An experience that feels personal, present, and deeply human.](/content/blog/delight-ai-the-next-chapter-of-sendbird/index.html)  
  
John S. Kim  
CEO & Co-Founder of Sendbird

[Explore how brands can deliver experiences that are consistent, intelligent, and deeply human with For You Conversations from delight.ai.](/content/blog/for-you-conversations/index.html)  
  
LeighAnne Manwiller  
Product Marketing Manager

[Built by delight.ai and backed by Sendbird’s decade of communication expertise, Omnipresence introduces a new standard for connection—always on, always aware, always personal.](/content/blog/connection-starts-with-omnipresence/index.html)  
  
LeighAnne Manwiller  
Product Marketing Manager

[Agent Memory Platform (AMP) is delight.ai’s new intelligence layer that gives your AI agents a living memory and a business brain.](/content/blog/introducing-agent-memory-platform/index.html)  
  
Cheryl Chai  
Product Marketing Lead

[Discover how Augment Code’s AI agents use context, not completion, to transform enterprise software development and developer productivity.](/content/blog/mindmakers-podcast-guy-gur-ari/index.html)  
  
John S. Kim  
CEO & Co-Founder of Sendbird

[Learn how to evaluate AI performance and what AI metrics you need to demonstrate ROI from AI in this full guide.](/content/blog/ai-metrics-guide/index.html)  
  
Ian Heinig  
Agentic AI Marketer

[Learn from Manish Sood, Reltio CEO, why data-first architecture is key to scaling enterprise AI agents, and what most leaders get wrong about AI transformation.](/content/blog/mindmakers-podcast-manish-sood/index.html)  
  
John S. Kim  
CEO & Co-Founder of Sendbird

[Learn about the rise of agentic commerce and the 8 best use cases and benefits of AI ecommerce agents.](/content/blog/ai-use-cases-ecommerce/ai-agents-ecommerce/index.html)  
  
Ian Heinig  
Agentic AI Marketer

[Learn about AI governance frameworks—their benefits, core principles, real-world examples, and how to build one that drives safe and effective AI adoption.](/content/blog/ai-governance-framework/index.html)  
  
Ian Heinig  
Agentic AI Marketer

[AI is transforming hospitality by boosting efficiency, personalization, and profitability—yet challenges remain in maintaining the industry's human element.](/content/blog/ai-in-hospitality/index.html)  
  
Ian Heinig  
Agentic AI Marketer