Pricing
Chat
How many MAU?
- 1kk
- 5K
- 10K
- 25K
- 50K
- 100K+
Try any chat feature with our free trial
- Free trial
Plans:
Start with free trial
Starter
- 5K MAU
- $349/month
- Billed annually, or $399/month billed monthly
- Overages may apply
- Messaging essentials
- Basic moderation
- Ticketed support
Pro
- 5K MAU
- $499/month
- Billed annually, or $599/month billed monthly
- Overages may apply
- All Starter features
- Translation
- Data export
- Image moderation
- Supergroup channel
Enterprise
- Full powered platform
- Custom pricing for millions of MAU
- Select from all features
- Dedicated or shared server
- Various levels of support
- Add-on products (e.g., Advanced Moderation)
Compare features
Usage
- MAUs Monthly Active Chat Users
- Up to 1,000
- Up to 100,000
- Millions
- Peak concurrent connections
- Up to 20
- Custom
- Messages/month Number of messages sent per month
- Unlimited
- Message storage
- Unlimited
- Message retention
- 6 months
- Multiple apps under one organization
- Create and manage multiple independent apps in your account.
Modern Messaging Essentials
- Private 1-to-1 chat
- 1-to-1 chat for private conversations.
- Group channel
- Power private group chat for 100 members in a channel.
- Open channel with dynamic partitioning
- Power public chats with millions of participants in a single channel.
- Supergroup channel
- Super scale private group chats to thousands of participants.
Advanced Messaging
- Offline messaging
- Access messages and queue new messages.
- Message threading
- Create threads in group chats.
Translation
- Auto message translation
- Translate messages to user's preferred language on-demand.
Moderation
- User reporting API
- Let users report other users.
- Mute user
- Ability to mute users at moderation level.
Data and Analytics
- Analytics dashboard
- Monitor chat metrics.
Integrations
- Chatbot interface
- Allow chatbots to send and receive messages.
Security
- TLS/SSL encryption
- Encrypt files sent in messages using AES256 encryption.
Compliance
- SOC 2
- ISO 27001
- GDPR
- HIPAA w/ BAA
Infrastructure
- Choose your AWS region
- Multiple global regions available.
Support
- Community support
- Ticket support availability
- 8x5 coverage
Why business and engineering leaders choose Sendbird's customer communications API platform
Frequently asked questions
How is MAU calculated?
A Monthly Active User (MAU) is counted as an active user when they connect to Sendbird servers using the Client SDK from your application.
What is the difference between Starter, Pro, and Enterprise plans?
The Starter plan provides messaging essentials; Pro includes advanced features; Enterprise encompasses all features with additional support options.
Do the prices listed on the pricing page include tax?
Tax is not included in the prices.
| Tiers | Starter | Pro |
|---|---|---|
| 5K MAU | $399 | $599 |
| 10K MAU | $499 | $749 |
| 25K MAU | $1,199 | $1,799 |
| 50K MAU | Contact sales | Contact sales |
| 100K MAU | Contact sales | Contact sales |